Thecivilizationmanner,isacitizensocietypubliclifeimportantmoralstandard,isthehumanandthehumanthespeechactcriterionwhichassociatesinthesocietymustfollow.Itmainlydisplaysistreatingpeoplemodestandaffable,thestyleofspeakingcivilizationiscourteous,mannersolemnnaturalandsoonaspects.Thecivilizationmannerwasreflectingaperson'smentaloutlook,theculturalself-controlandtheculturalquality,areapersonmindAmerica,languageAmericaandthebehaviorbeautifulharmoniousunification.

　　文明礼貌,是公民社会公共生活的一条重要的道德规范,是人与人在社会交往中所必须遵循的言语行为准则.它主要表现在待人谦恭和气,谈吐文明有礼,举止端庄大方等方面.文明礼貌反映着一个人的精神面貌、文化涵养和文化素质,是一个人心灵美、语言美和行为美的和谐统一.