口头回答还是卷面?两种的篇幅可是不一样的啊

　　第一题你觉得空乘（CA）在飞行过程中的角色是什么?FirstCAisthehelpertopassengers,secondCAistheguardianoforderandsafetyatthatflight,thirdCAshouldassistothermembersofthecrew,especiallytheCaptain,tomakepassengersandthecrewcommunicatesmoothly.

　　第二题你是如何理解空乘这份职业的?Asajob,CAispartoftheServiceIndustry,so

　　wemustprovideexcllentservice.Thisjobneedsgoodcommunicationskillsandsocialcontrolthat'swhyIlikeit.Italsorequiresoutstandingmentalandphysicalqualitiessuchasgreatpatience,calmnessaswellasstrongbodyandsoon.

　　第三你在处理文化差异方面有什么经验?

　　你的经验了,我不能瞎说.起码嘛要尊重差异吧respect耐心详细解释explanpatientlyandin

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　　第四你觉得了解一些关键的文化差异能够帮助你顺利开展空乘这项工作吗?为什么?

　　Ofcourseitdoes.Kowningsuchdifferenceswillhelppeople'sunderstandingandcommunicationtoeachother.PartofCA'sjobistohelppassengers,soculturalhelpcannotbemissed.Clients'goodfeelingduringthewholeserviceismypersonalgoalandmoreimportantlyourcompany'spursuit.

　　还有什么欢迎追问加油!