【LetterOneGentlemen,Wearesorrytohavetocomplainaboutyourusuallyveryfinegoods.ThelastWearesurethiswasjustduetocarelessnessinqualitycontrol,andthatyouwillsendanothershipmentofblousespromptlytoreplacethisfaultyone.F】
LetterOneGentlemen,Wearesorrytohavetocomplainaboutyourusuallyveryfinegoods.Thelast
Wearesurethiswasjustduetocarelessnessinqualitycontrol,andthatyouwillsendanothershipmentofblousespromptlytoreplacethisfaultyone.
Faithfullyyours,
LetterTwo
DearSirs,
ThemachineweboughtfromyouonMay2ndhasbrokendowncompletely.Wehavebeenunabletohaveitrepaired.
Sinceyouhavenoservicecenterinthisterritory.weatereturningthemachinetoyouviafastfreight(快运).Werequestyousendusanewonepromptly,asstipulated(规定)inyourguarantee.
Faithfullyyours,
XXX
36.Whatarethetwolettersabout?
37.What’stheproblemwiththeblouses?
38.Whatdothebuyersaskthesellerstodo?
39.What’stheprobablecauseforthepoorqualityoftheblouses?
40.Whydothebuyersreturnthemachinetheyhavebought?